WHAT WE DO
Being for-purpose and for-profit should never be mutually exclusive. By evolving together, they offer the perfect combination for a truly sustainable organisation.
We work with businesses, not-for-profits and social enterprise.
We help businesses define their social purpose, and build it into their commercial model. We also work with impact-led organisations to generate returns in line the good they’re doing. Either way, we ensure being purposeful is a strategic driver to lasting profitability.
How? We start with your brand. We drill down into what it stands for and keep drilling until we’ve unearthed and refined a clear articulation of your social purpose – the reason, beyond profit, for your existence. Getting this right helps generate a far deeper engagement from staff and suppliers; and we’ll show you how to use it to mitigate risks, reduce costs and create new revenue streams.
People love working for a deeper purpose. Culture improves. The business thrives. Our role is to help you get there by ensuring your commercial strategy blends seamlessly with your deeper reason for being.
For all purpose-driven organisations, walking the talk is what matters. Deeds, not words.
The first step is to clarify the change you’re seeking to make. We can guide you to do that, and once done can support you in defining a simple plan for how you’re going to do work toward that change. In short, we’ll help you set up your theory of change and work with you to develop the right impact model for taking the crucial steps toward that change.
With the impact plan in place and steps being taken, you can start to talk the walk.
Why? Because when generating a societal or environmental benefit, communicating what you’re doing, and keeping the right people informed about the impact you’re generating, makes commercial sense.
We’ll help determine the right impacts for your business to focus on, and create a measurement framework that’s easy to work with. With a clear and strategic impact model you’ll be able collect the right data and share compelling insights with stakeholders.
Competing for attention is hard, building loyalty is a fine art. And getting your message across requires subtlety, sensitivity and nuance so you not only connect with your customers but gain their respect and stimulate a response.
How do we do this? When we get involved we’ll want to know what’s at the very heart of your brand. What’s your brand essence?
Unearthing and articulating this single-minded idea is the foundation on which we can build meaning into your brand. This makes it matter more to the people you care most about: your customers, staff, suppliers, and investors.
It’s only when you articulate the real, heartfelt, reason (beyond price, attributes or features) for someone to buy into you and your brand that you can truly begin to build and drive loyalty.
This sets the strategic direction and from here we can develop communications that really hit home.
Get the strategy right and you’ve got your competitive advantage, a pathway toward an enhanced reputation and a platform on which to build trust and customer confidence.
